Jobs at MailChimp

NOC Engineer

Location: Atlanta, GA

Department: Ops

Type: Full Time

Min. Experience: Entry Level

MailChimp is seeking NOC Engineers to join our team. You will monitor and maintain infrastructure that supports millions of users and sends billions of emails each month using top tier equipment and resources.

Skills desired or willing to learn

  • Familiar with TCP/UDP and OSI model
  • Familiar with IP addressing subnetting
  • Familiar with Routing and Switching (BGP, OSPF, Static Routing, Spanning-Tree Protocol/Rapid Spanning-Tree, VLANs)
  • Basic knowledge of VPN
  • Basic knowledge with Cisco ASA firewalls and ASDM
  • Candidate should be able to solve different network problems and have basic network troubleshooting skills
  • Basic familiarity with Linux
  • Candidate should have good communication skills and problem solving capabilities in addition to technical knowledge
  • Extremely reliable with outstanding work ethic
  • Passion for learning new skills taking advantage of readily available training

Responsibilities

  • Work directly with other technical support staff, tier II engineers, and development and delivery teams
  • Supervise the functioning of network components and makes sure that they are active and problem free
  • Use software applications and hardware tools to detect, identify and solve problems
  • Receive and resolve problem complaints from users, external providers, and internal teams, escalating when appropriate
  • Maintain a record of the problems and methods used to solve them
  • Carry out inspections on regular basis on network and system performance
  • Serve in shifts and on call schedules to maintain a Cisco network environment running IOS, NX OS and IOS XR supporting HP Centos servers
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